Privacy Policy

Last updated: June 2026

Creative Tendring is committed to protecting your privacy and your personal data. When you visit the Creative Tendring website, take part in a form, sign up for updates, or contact us through any channel, we may collect and store your personal data so we can respond to you and support the delivery of the programme.

This may include your name, email address, telephone number (if provided), the town or village you live in, and any information you choose to share through forms, surveys or communications with us.

This policy explains why we collect this data, how we use it, how we keep it safe, and your legal rights to access, amend or remove your data.

Why we ask for your data

When you give us your data, we may use it for one or more of the following purposes:

  • To manage, deliver and improve the Creative Tendring programme

  • To respond to enquiries or messages you send us

  • To collect feedback and anonymous insights about what matters to people across Tendring

  • To understand participation and help shape future activity

  • To send you updates, opportunities or information (if you have opted in)

  • To manage expressions of interest for creative opportunities or involvement

  • To fulfil our legal, regulatory and funding obligations

  • To maintain our records and reporting requirements

We do not use your data for advertising or selling purposes.

How we use sensitive personal data

We do not routinely collect sensitive personal data through our website.

If you choose to provide information about access needs or other personal circumstances, we will only use this information to support your safe and comfortable participation in Creative Tendring activity.

On occasion, we may ask for basic demographic information (such as age range or postcode) to help us understand who we are reaching and to meet Arts Council England reporting requirements. You do not have to provide this if you do not want to.

How we keep your data secure

We store your data using secure, password-protected systems and trusted third-party platforms (including Squarespace and Google Analytics).

Access to your data is limited to relevant members of the Creative Tendring team and trusted partners working on the programme.

We take reasonable steps to ensure your data is protected from loss, misuse or unauthorised access.

Receiving communications

We will only contact you with updates, opportunities or news if you have chosen to hear from us.

You can change your mind at any time by contacting us or using the unsubscribe option in our emails (if applicable).

If you opt in, we may use your email address to share information about Creative Tendring events, opportunities, and ways to get involved.

Your rights

You have the legal right to:

  • request access to the data we hold about you

  • correct information that is inaccurate

  • request that your data is deleted (where appropriate)

  • withdraw your consent at any time

  • object to how your data is used in certain circumstances

To make a request, please CONTACT US.

Complaints

If you have any concerns about how your data has been used, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk